The small business niche is one of the best markets there is, so your strategies should be as well. The SBA says that any business with less that 50 employees is small. That would mean that in the US alone there are over 15 million small businesses. Many of those are small local businesses, with a staggering number of needs. There are very few of those businesses who have all the tools they need to be successful. What they need is you and what you have the ability to offer.
There are some things that you have to know about small businesses before you can do well at meeting their needs. You have to realize that even though they have an independent spirit they know full well their limitations and that they need to outsource quite a bit of work. The small business owner has limited resources, such as time and money and keep a tight reign on what little they have. Each small business owner considers what they are doing to be the most valuable thing in the world. Small businesses also have a tendency to be very loyal to those who take care of them and treat them well.
There are things that you need to do when not just seeking small businesses but keeping their business when you have it. You need to respect their independent spirit and treat them with respect. Don’t treat them as a target but as a very important person or business. Come to them in a spirit of cooperation. Make yourself their ally.
Time is precious to the small business owner. Learn to value theirs and they will value yours. The small business owner already puts in a lot of time as it is. Be quick and to the point with what you are trying to offer the small business in your marketing strategy. Get to the point and get out of their hair as quickly as possible. Do let it be known that you are trying to show respect for their time. No need to be secretive about that.
In the same way realize that this isn’t some big corporation with tons of cash to throw around. These are small businesses just like you who may be in a lot of debt already. They aren’t suckers, they are shrewd business people who protect like a pit bull what little they have. Remember this in your pricing (which is always a matter to consider in your marketing strategies) and remember it when you in communication with the small business owner. Show that you are not only aware to their limited means but show sympathy and a willingness to work out something with them.
Whatever you do, don’t talk down to them. Treat them with respect and as not just your equal but as a very important entity. The strategies that you use in marketing to small businesses, if you want to be successful, have to show to them that they are the most important customers you will have which they truly are.